You guys did such a great job, thanks so much. There was NO dog hair in sight and with two dogs and a long hair cat, that's a HUGE accomplishment. The floors are clean and the ceiling fans are beautiful! Thanks to Jessica and her team, for bravely entering my dirty house.
I was out of town and friends needed to use my apartment the next day. Not only were you guys able to clean my apartment in a rush, you also sent me digital pictures of my apartment showing what a great job you did. Blown away by the customer service.
MIB, you guys are amazing! I booked yesterday for a last minute cleaning today, Christmas Eve, and not only was I so thrilled to find that you had availability, the two cleaners who came to my house were rock stars! They did a seriously thorough and amazing job.
Just good service is not enough. We need to be so easy and fun to work with that it creates HAPPINESS!
Expectations are everything, and successful companies manage expectations while doing the things they say they will do.
Who doesn't like a surprise here and there. Let's add in fun experiences when we can.
The enemy of progress is comfort. We shall infuse adventure and an open-mind in everything we do.
Simple online checkout is a rarity in many local service industries. We make it easy for clients to book and pay online.
No marketing gimmicks, slick-talk, or small print. Just straightforward honest communication.
We build platforms that are super easy for anyone to use. Kid-proof! No training or explanations needed.
No hidden fees, no "call us for pricing" moves, none of that. Simple, straightforward pricing right on the website.
Cancel anytime! It's that simple. Clients should not be locked into service they do not enjoy.
Find out what customers want by asking them. Then create the service platforms they want.
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